These Terms are the agreement between you and TalkNeest for the TalkNeest app and the website at talkneest.com (the "Service"). By creating an account or using the Service you accept them. If you do not accept them, do not use the Service.
1. Who may use the Service
You must be at least 18 years old and legally able to enter this agreement. Age is confirmed at sign-up and we delete accounts that belong to minors. You are responsible for keeping your password and your device secure.
The Service is provided for entertainment only. Games, scores and leaderboards are casual play with no cash value, and nothing in the Service is a prize, a wager or a source of income.
2. Your account
- Give accurate sign-up details; date of birth and gender are fixed once set.
- One account per person. Your account can be signed in on one device at a time; signing in elsewhere ends the older session.
- You may deactivate or delete your account at any time — see Delete my account.
3. Community rules — zero tolerance
Zero tolerance for objectionable content, abusive behaviour or sexual content. Sexual content and nudity, hate speech, harassment, threats, graphic violence, self-harm promotion, spam and illegal trade are not allowed — in clips, posts, comments, voice notes, profiles, bios or messages.
Every clip, comment and profile has a Report option with the categories Sexual Content, Nudity, Harassment, Hate Speech and Spam. Once three different people have reported the same clip or comment it is hidden automatically while it waits for review, and one account counts once per item. Accounts that keep breaking these rules are removed, and payments tied to them are not refundable. You can also block anyone: their clips and comments leave your feed and they cannot message you.
4. Your content
- You keep ownership of what you post and send.
- You give us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for example resizing or compressing), publish and display your content inside the Service, so we can show it to the audience you chose.
- You confirm you have the rights to everything you upload, including music or sounds, and that it does not break the law or anyone else's rights.
- You can delete your content at any time. Removing it ends the licence, except for copies other people already saved and records we must keep.
5. Free service and purchases
- The mobile app is free. Nothing in it is billed through Google Play, and there is no subscription for messaging, posting or playing.
- Optional subscriptions and credit packs are offered on our website and are handled there, with prices shown in your local currency; taxes may apply.
- Subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period. Credit packs are one-off purchases and, except where the law or the payment provider requires otherwise, non-refundable.
6. AI accounts
Some accounts are automated AI chatbots, not people, and are labelled as such. Their replies are generated by software and may be inaccurate. Do not rely on them for advice, and do not share passwords, financial details, government ID numbers or health information in any chat.
7. Moderation and enforcement
- We may remove content and suspend or delete accounts that break these Terms, the law, or the safety of others — with or without notice.
- You can appeal a moderation decision by writing to support@talkneest.com.
8. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access for a breach of these Terms, a risk to other users or to us, prolonged inactivity, or where a partner or authority requires it. Provisions that by their nature survive termination (disclaimers, liability, indemnity, governing law, and the licence for copies of content already shared with other users) survive.
9. Disclaimers and liability
The Service is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose, merchantability, non-infringement, or that it will be uninterrupted, secure or error-free. You interact with other users and with AI accounts at your own risk. To the fullest extent permitted by law, TalkNeest is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill; our total liability for any claim is limited to the greater of what you paid us in the 12 months before the claim or USD 50.
You agree to indemnify TalkNeest against claims, damages and reasonable legal costs arising from your content, your use of the Service, or your breach of these Terms or of any law or third-party right.
10. Governing law and disputes
These Terms are governed by the laws of the jurisdiction in which TalkNeest is established, without regard to conflict-of-laws rules. Where permitted, disputes are resolved by binding individual arbitration, and both sides waive jury trial and class actions; you may opt out of arbitration within 30 days of first accepting these Terms by emailing us. Nothing here prevents either side from seeking injunctive relief, or you from using a small-claims court or your local consumer authority where the law gives you that right.
11. Changes and contact
We may update these Terms; the "Effective" date at the top always shows the current version, and material changes are notified in the app or by email. Continued use after that date means you accept the updated Terms. Questions: support@talkneest.com · legal: legal@talkneest.com.
See also the Privacy Policy and the Community Guidelines in the app (Settings › Help & support).